Crm solution in practice – goldmine

HOW DOES GOLDMINE DIFFER FROM OTHER SOFTWARE?

GoldMine was developed as a widely applicable software solution for monitoring all business activities, whether it is the communication of companies with the market or the communication of individual parts of the company with management.
GoldMine has been developed to enable users to manage and share business-relevant information about customers, sales, documentation, meetings, activities… As a result, GoldMine supports the entire company as a single work team and provides you with a software environment that cannot be obtained in another commercial software.
The use of GoldMine software is adapted to the level of knowledge of the average computer user, and provides the maximum by working in a network environment.

WHAT DOES GOLDMINE DO?

GoldMine facilitates the following business functions: customer contact management, monthly, weekly, daily and minute planning, resource management, document management, sales, project team work, electronic messaging, technical support, as well as monitoring of all other important information and events in company.

Many of our users have switched from the tedious system of “filling the archive with papers” to PCs, GoldMine has replaced their Rolodex computer database, correspondence notebooks and archives have replaced the text with MS Word processor, replaced the wall calendar with GoldMine network planning calendar. The reason is that GoldMine solutions have one big advantage: there is a central data source that connects all the necessary information related to one contact. GoldMine is an elegant solution that provides a centralized system of communication and activity tracking for all company contacts. GoldMine allows the user to follow, not only what his interlocutor said or did, but also has access to what anyone else on the project team said and did.

WHO CAN USE GOLDMINE?

GoldMine is characterized by ease of user operation. At the same time, GoldMine contains all the features of modern commercial single-user contact tracking systems, plus a variety of sales tracking, marketing analysis, productivity measurement and telemarketing tools. All of this gives GoldMine a key place on the computer of users who manage their information from their desktop computer or using a workbook.

CAN I CONTINUE TO USE GOLDMINE AS A WORKBOOK?

Of course! GoldMine is great to use as your workbook. GoldMine even has intelligent synchronization with your desktop office computer. This Remote Synchronization uses a modem to transfer fresh data generated by your notebook to your central computer.

CAN I USE MY MS WORD PROCESSOR?

GoldMine is directly connected to most Windows programs including MS Word, Excel, Access, ACAD, WordPerfect, AmiPro, etc. GoldMine directly connects to data generated in your other software, downloads data, and produces new documents based on your Templates.