Conflict Management

Conflict Management

Attendess: Project and team managers, managers and members of the HR department, managers and all those who need to resolve and prevent conflicts in the work environment

Duration: 1 day (6 hours)

COURSE CONTENT:

  • Types of conflicts and ways to resolve them
  • Structure and dynamics of conflicts
  • Behavioral styles/conflict prevention skills
  • Behavioral styles in conflict
  • Approaches and techniques of conflict resolution
  • Communication skills in conflict situations
  • The skill of giving feedback

Application for Training